Technology

The Impact App

Consistent communication, at scale.

The platform that empowers our cleaning teams and company communication. The Impact App allows us to manage our employees with one simple solution. We can communicate, manage, reward, and train our non-desk employees with our all-in-one company app. Easy to use, easy to communicate, and easy to scale.

Visibility You Can Rely On

Through the Impact platform, facility managers gain clear insight into daily cleaning activity across their sites. Tasks are tracked, completed work is verified, and service history is recorded in one centralized system.

Clients can review when areas were cleaned, what services were performed, and who completed them. This level of transparency reduces uncertainty, shortens response times, and eliminates the need for manual check-ins or constant oversight.

For multi-site portfolios, the platform provides a unified view across locations, helping teams manage standards consistently no matter how large or complex the operation becomes.

Smart Sensor Cleaning

Hyper visibility, everywhere.

The platform that we use to increase transparency in our operations. Mero is a sensor & analytics platform for smart cleaning. Through their proprietary sensor technology, we can optimize commercial building cleanliness with real-time data. Mero gives us the data, insights, and training we need to reduce consumables costs, prevent complaints and deliver a premium tenant experience. 

Accountability at Every Level

Technology is only valuable if it reinforces accountability. Impact USA’s platform supports clear scopes of work, documented quality checks, and real-time issue reporting.

If something needs attention, it’s logged and addressed quickly. Supervisors can verify completion, identify patterns, and make adjustments before small issues become larger problems. This proactive approach helps maintain service quality while reducing friction between cleaning teams and facility staff.

Accountability isn’t reactive. It’s built into how the work is managed.

Quality Assurance

Actionable audits, repeatable results.

The app that we use to audit our services. OrangeQC allows us to create refreshingly simple cleaning inspections. We’ve tested countless quality assurance software’s over the years, and they all overcomplicate the process. In our experience, OrangeQC is the best inspection platform for helping teams track and improve cleaning, disinfection, and safety.

Smarter Operations Through Data

Impact USA uses data to improve performance, not just collect it. Cleaning activity, service frequency, and quality indicators help inform better decisions over time.

This data-driven approach allows programs to be adjusted based on actual usage patterns, seasonal changes, or evolving facility needs. It also supports smoother onboarding for new sites, faster scaling for growing portfolios, and more predictable service delivery overall.

At scale, this is what separates structured operators from vendors who rely on informal processes.

Tools & Robotics

Augmenting our approach, with automation.

We work closely with all the major autonomous equipment manufacturers. While autonomous cleaning tools are still in the early days, we deploy these tools in certain environments to help drive efficiencies for our customers.

Built to Support Scale

Impact USA manages millions of square feet daily across commercial and industrial environments. Our technology platform is designed to support that level of scale without sacrificing detail.

From same-day account startups to ongoing portfolio management, the system enables consistent execution across teams, locations, and regions. This is especially critical for clients overseeing multiple facilities who need reliability without micromanagement.

The platform supports the work quietly in the background, allowing teams to focus on performance rather than paperwork.