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To our customers and our cleaning associates...

Our commitment has always been to do things the right way.

We've learned a lot over the past sixty nine years, but we will always strive to be better.

Our principles have been crafted over generations and decades of experience.

We share with you our principles so that we can be held accountable by everyone we work with.

From our customers to our cleaning associates, we expect the best and we will be held to nothing less.

Be Agile
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Be Partners
Be Progressive

Agile means

always there. always ready.

We operate 24 hours a day, 7 days a week, 365 days a year. There are no days off for us, and we like it that way. Because we're always on, we're always ready to provide solutions to keep your facilities moving forward.

How we stay agile:

  • The Impact Cleaning App.
  • 24-hour Call Centre.
  • National Team, Local Touch.

Partners means

team work makes clean work.

We don't have revenue targets or a quarterly results to report. We're a family owned business that worries more about being the best at cleaning, than the bottom line. We're committed to cleaning for the long run, and focus on mutually beneficial outcomes.

How we grow our partnerships:

  • High Integrity, Hyper Transparency.
  • Aligned Goals and Incentives.
  • Focus on today, build for tomorrow.

Progressive means

never stop learning.

We're an old dog, but we love new tricks. While we've developed a tried and true approach to delivering exceptional service, we never stop looking for new tools, tricks, and technologies. We're constantly challenging our teams to learn and grow.

How we stay at the leading edge:

  • Continuous Iteration and Innovation.
  • Sustainable Sourcing and Solutions.
  • A culture of constant learning.